The back office is an area ripe for optimisation in today's tough retailing environment according to the retail IT suppliers that Retail Technology canvassed
Accepting money, cards and now even mobile payments now involves every part of the business, from marketing a new loyalty of gift card scheme, and human resources to train staff in new processes, to finance and IT to provide the integration to existing store and online sales and payment systems
Retailers with a bricks-and-mortar presence are facing particularly tough times, given the challenging economic climate and its negative impact on consumer confidence. But Retail Technology discovers that instore technology developments still have the power to deliver maximum return on investment
Retail Technology magazine's annual feature on mobile technology use in retail has come around at a time when it seems every retailer launching initiatives to harness its benefits internally or with customer-facing applications
As we finalise Retail Technology magazine's annual examination of retail’s loss prevention and security technology landscape, an unprecedented number of email data security breaches have come to light
The idea of outsourcing is not a new one. Just as technology has taken on greater responsibility for automating key business processes, so the proposition of shifting that responsibility and associated risk to a third party has become more attractive.
Every area of a retailer’s operations is reliant on communication and technology to facilitate it. From voice over internet protocol (VoIP), wireless and two-way radio, to GPRS, mobile telephony, broadband and multimedia networks, communication